Privacy Policy

1. Introduction

Alphawave ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our legal services.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number, and business details
• Legal matter descriptions and case information
• Payment and billing information
• Communications and correspondence

We also collect automatically: IP address, browser type, pages visited, and device information through cookies and analytics tools.

3. How We Use Your Information

We use your data to:

• Provide legal services and client support
• Process inquiries and respond to communications
• Maintain compliance with legal obligations
• Improve our website and services
• Send service-related updates (no marketing without consent)

4. Data Protection & Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no transmission method is 100% secure. We are not liable for unauthorized access beyond our reasonable control.

5. Data Sharing

We do not sell your data. We only share information with third parties when necessary for service delivery (e.g., courts, regulatory bodies) and under strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at contact@alphawavew.click to exercise these rights.

7. Retention

We retain data as long as necessary for service provision and legal compliance, typically 6 years after matter conclusion.

8. Contact Us

Alphawave
27 Jalan Tun Perak
Kuala Lumpur 50100, Malaysia
contact@alphawavew.click

Last updated: January 2025